Permissions change mid-build and cause rework/leaks.
Multi-role
B2B / B2C platform
Platforms fail when roles and rules stay fuzzy while scope explodes.
Platform sites with roles, onboarding and matchmaking flows.
Requirement first
We clarify audiences and conversion paths before design and build.
Product foundation
WDPHP, SiteCluster and live chat products reduce delivery uncertainty.
Operable outcomes
Clear structure for content updates, SEO and lead follow-up.
Platform risks
These usually show up before a project starts—or right after a rushed launch.
Onboarding and deal rules are verbal—disputes after launch.
Phase-one scope is too big; no usable release for months.
Pretty UI without moderation—spam overwhelms the network.
Rules and phases before features
We model roles-permissions-state machines, then ship milestones: publish → review → match/lead/order, then marketing complexity. Ops tools are designed with the front experience.
For multi-role products (visitors, merchants, operators). We design permissions, reviews and lead/order flows, usually delivered in phases after discovery.
- Scope written before coding
- Milestones you can accept
- Handover notes included
Highlights
What this engagement typically covers.
Role & permission model
Included in scope after we confirm stack, constraints and acceptance checks.
Onboarding / review flow
Included in scope after we confirm stack, constraints and acceptance checks.
Structured listings
Included in scope after we confirm stack, constraints and acceptance checks.
Phased delivery
Included in scope after we confirm stack, constraints and acceptance checks.
What you get
- Role/permission and state-machine notes
- Onboarding/review/publish flows
- Structured listing experiences
- Ops console and basic controls
- Roadmap for later phases
Process
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01
Workshop: roles, rules, success metrics
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02
Written PRD/prototype and phase scope
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03
Milestone build and acceptance
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04
Pilot support and next-phase plan
Ready to lock scope?
One-pager: who publishes, who reviews, how deals close—then we size phase one.